UX design for BBC iPlayer
Design strategy Experience mapping Prototyping user journeys towards conversion New pattern library
The BBC's online service required a new interactive platform involving complex interactive business processes used by multiple external and internal user groups. I worked with the BBC iPlayer and Softwire teams to map the user requirements, design the platform and set up a new UX pattern library with guidelines that supported the existing GEL design system. Project not shown, contact me for more information.
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